Introduction
OpStudio BV ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Data Controller: OpStudio BV acts as the data controller for the processing of personal data described in this Privacy Policy.
Information We Collect
Information You Provide
We may collect personal information that you voluntarily provide to us when you:
- Fill out contact forms on our website
- Request information about our services
- Subscribe to our newsletter or communications
- Engage with us for consulting or development services
This information may include: name, email address, company name, phone number, and any other information you choose to provide.
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and browsing actions, including:
- IP address
- Browser type and version
- Pages visited and time spent
- Referring website addresses
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer support
- Send you information about our services, updates, and promotions
- Improve our website and services
- Analyze usage patterns and optimize user experience
- Fulfill our contractual obligations when providing services
- Comply with legal requirements
Product-Specific Privacy Notes
Atlas Voice: Atlas Voice is designed with privacy as a core principle. All voice processing happens locally on your device. Your voice data never leaves your computer, is never uploaded to our servers, and we have no access to your recordings or transcriptions.
Atlas Warehouse: When released, privacy details will be clearly communicated. We maintain our commitment to transparent data handling practices.
Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party service providers who assist us in operating our website and conducting our business, under strict confidentiality agreements
- Legal Requirements: When required by law, court order, or governmental authority
- Business Transfers: In connection with a merger, acquisition, or sale of assets
Data Processors
We only engage third-party service providers who comply with the GDPR and have signed data processing agreements with us to ensure your data remains protected. These processors may include hosting providers, email service providers, and analytics tools.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Specific retention periods include:
- Contact form submissions: Retained for up to 12 months unless you request earlier deletion
- Client project data: Retained for up to 7 years for legal and accounting purposes as required by Belgian law
- Newsletter subscriptions: Retained until you unsubscribe
- Website analytics data: Anonymized after 26 months
Legal Basis for Processing
We process your personal data based on:
- Your consent (for newsletters and marketing communications)
- Contractual necessity (when providing our services)
- Legitimate interests (for website analytics and security)
- Legal obligations (for accounting and tax purposes)
Your Rights
Under GDPR and Belgian data protection laws, you have the following rights:
- Access: Request access to your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your personal data
- Objection: Object to processing of your personal data
- Portability: Request transfer of your data to another service
- Withdraw Consent: Withdraw consent at any time where we rely on consent
To exercise these rights, please contact us at hello@opstudio.eu.
Right to Lodge a Complaint
You have the right to lodge a complaint with the Belgian Data Protection Authority:
Website: www.gegevensbeschermingsautoriteit.be
Address: Drukpersstraat 35, 1000 Brussel, Belgium
Cookies
Our website may use cookies to enhance user experience. We use the following types of cookies:
- Functional cookies: Essential for the website to function properly
- Analytical cookies: Help us understand how visitors interact with our website (requires consent)
- Marketing cookies: Used to track visitors across websites for marketing purposes (requires consent)
When you first visit our website, you will be asked to set your cookie preferences via our cookie banner. You may change these settings at any time through your browser preferences. Note that disabling certain cookies may affect website functionality.
You can also use browser settings to manage or delete cookies. For analytical cookies, you may opt-out through tools like the Google Analytics Opt-out Browser Add-on.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children.
Data Protection Officer
OpStudio BV has not appointed a Data Protection Officer as our processing activities do not fall within the categories requiring such appointment under Article 37 of the GDPR. For all data protection inquiries, please contact us directly at hello@opstudio.eu.
International Data Transfers
Your information may be transferred to and processed in countries other than Belgium. We ensure appropriate safeguards are in place to protect your data in accordance with GDPR requirements.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last updated" date at the top of this page. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
OpStudio BV
Email: hello@opstudio.eu
Address: Schaliënhofstraat 50, 1980 Zemst, Belgium
VAT: BE1010204916